Employee Relations Senior Analyst | Case Management
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Deliver all employee and labor relations related activities within a GU. Serve as subject matter expert for Labor law, company policy/procedure knowledge to employees, managers and people representatives.
- Review and revise policies according to business needs and employment legislation.
- Management Level Descriptors Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. – Executives, Supervisor, etc.)):
- Requires analysis and solving of increasingly complex problems.
- Interaction is with peers within Accenture before updating supervisors. Likely has some interaction with clients and/or Accenture management. Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability):
- Requires minimal instruction on daily work tasks and a moderate level of instruction on new assignments.
- Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk):
- Decisions impact own work and may impact the work of others Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program):
- Individual contributor and/or oversees a small work effort and/or team.
Minimum Qualifications
- Graduate of Bachelor’s Degree
- Must have at least 3 to 5 years’ experience in Case Management
- Expose to the full cycle of case handling
- Basic knowledge in Excel and PowerPoint
- Good/Excellent Communication and Business written skills
- Stakeholder Management
- Amenable to work in Boni, Mandaluyong
- Regular Shift, 9am to 6pm
- CF 1366
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Human Resources
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.