Operations Lead (The Chosen Bun, an ABS-CBN Subsidiary)
ABS-CBN Corporation
- Quezon City, PhilippinesGround Floor ELJ Building, ABS-CBN Compound, Mother Ignacia Avenue, 1100 Metro Manila, Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Overses functions and daily operations of the F&B Outlet.
- Implements Cost Control System
- Implements Food and Service Standards.
- Maintains approved food cost for the store.
- Makes sure all reports are submitted promptly and accurately as possible.
- Management of all equipment and store unkeep.
- Reviews manning requirements on a daily operations.
- Accomplish requisitions of the following:
- Extra Staff
- F&B Operating equipment for functions/ outside events.
- Establish operational checklist.
- Constantly coordinates with the support departments.
- Delegates assignments and side duties.
- Conducts briefing and debriefing with Staff.
- Supervises both BOH and FOH.
- Constant coordination with the staff regarding number of guest in attendance.
- Conduct table to table spot checking to ensure quaility food and service is delivered properly.
- Entertains guests comments, complaints, and suggestions for appropriate and immediate action.
- Implements after closing procedures
- Attends weekly service meeting.
- Logs in events, comments, complains and suggestions.
- Prepares purchase requisitions.
- Knows the product inside/ all restaurant menus, as well as service.
- Performs other duties as may be assigned from time to time.
- Plans, conducts training and motivates all service staff.
- Settles cashiering problems on alterations, cancellation and unsettled checks.
- Performs other tasks assigned.
Minimum Qualifications
- Bachelor's degree in HRM
- With 2-4 years of working experience in any food related industry and at least 1-year supervisory experience in any food related industry; Restaurant/ Food outlet is an advantage
- Excellent customer focus and service
- Keen to attention to details.
- Team Player
- Honesty, Integrity and accountability in all dealings
- Must be able to work under pressure and meet deadline required.
- Must be willing to work at QC
- Must be ready to work varied hours/ days and sometimes even on weekends/ holidays.
- Ability to adapt to a flexible schedule and shifting schedule.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Ground Floor ELJ Building, ABS-CBN Compound, Mother Ignacia Avenue, 1100 Metro Manila, Quezon City, Metro Manila, Philippines
- Industry
- Entertainment / Film / News and Current Affairs / Public Service / Publishing / Digital, etc.
- Vacancy
- 1 opening
- Website
- https://careers.abs-cbn.com/
About ABS-CBN Corporation
ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments.
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence.
ABS-CBN’s line of businesses include:
• Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts.
• News and public affairs programs; News delivery platforms
• The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
• Films
• Music
• Digital
• Live events and concerts
• Cable and broadband
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”:
• Service Orientation
• Meritocracy
• Excellence
• Teamwork and Partnerships
• Teaching and Learning
• Honesty, Integrity, and Respect