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August 99, Inc

VIP Digital Strategist | Remote  

August 99, Inc

 
  • Pasig, Philippines
    Ortigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Posted 4 months ago and deadline of application is on 30 Dec

Recruiter was hiring 2 days ago

2024-04-02T02:10:32.912000+00:002024-12-30T16:00:00+00:00

Job Description

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase Agentimage X, AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.

Responsibilities include:

  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Manage the website projects in production.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and managers.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible for ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 2 website launches per month.
  • Able to accomplish a minimum of 2 website design completions per month.
  • Is able to obtain at least 3 5-star reviews per month.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.

Minimum Qualifications

  • Experience in project management or handling multiple clients at a given time
  • Background in art and design is a must.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Must maintain excellent customer relationships
  • Able to accomplish a Minimum of 2 website launches per month.
  • Able to accomplish a minimum of 2 website design completions per month.
  • Is able to obtain at least 3 5-star reviews per month.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.
  • Salesforce knowledge is a strong plus.
  • WordPress knowledge is a strong plus.

Key Competencies:

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  • Creative

Perks and Benefits

  • Work from HomeWork from Home
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Other

  • Access to Loft Spaces coworking sites (Ortigas, BGC, Makati)

Required Skills

  • Organizing and Planning
  • Relationship Management
  • CRM Software
  • Customer Service
  • Communication Skills
  • Account Management
  • Decision-Making

Preferred Courses

  • Communication Arts
  • Multimedia Arts
  • Business Administration [Marketing]

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Ortigas Center, Pasig, Metro Manila, Philippines
Industry
Information Services
Vacancy
5 openings
Website
https://www.august99.com

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About August 99, Inc

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development. Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef! August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

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