MICE Manager
Avia Tour
- Central Jakarta, Indonesia45, RT01/RW01, Jalan Bungur Besar Raya, Gunung Sahari Selatan Kel., Kemayoran, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 2 Jan
Recruiter was hiring 7 hours ago
2025-11-04T05:43:49.003919+00:002026-01-02T17:00:00+00:00Job Description
- Lead and manage the performance of the Reservation & Sales Team for MICE Operations.
- Ensure all group inquiries (MICE & Leisure) are handled promptly and proposals are well-tailored to client needs.
- Assess group requirements and competitive landscape before preparing and submitting proposals.
- Plan, coordinate, and execute incentive trips, meetings, events, and group travel end-to-end.
- Manage logistics including accommodation, transportation, venues, and ancillary services.
- Negotiate budgets and collaborate with airlines, hotels, and tour operators to create attractive travel packages.
- Build and maintain strong relationships with overseas agents, local suppliers, and key clients.
- Oversee recruitment, training, and performance management of sales representatives.
- Analyze sales data and performance trends to optimize strategies and improve results.
- Handle escalated client issues and ensure the highest level of customer satisfaction.
- Drive innovation by proposing creative travel concepts and new business opportunities
Minimum Qualifications
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Minimum 5 years of experience in a similar role within the travel or tourism industry.
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Strong understanding of Inbound Travel Agency operations.
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Proven ability to set and achieve sales targets.
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Excellent interpersonal, negotiation, and communication skills.
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Proficient in time management, organization, and problem-solving.
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Analytical mindset with the ability to identify trends and optimize performance.
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Experience with Tour Plan or similar reservation systems is a strong advantage.
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Demonstrated ability to develop and implement effective sales strategies.
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Leadership skills with a passion for coaching, mentoring, and team development.
Required Skills
- Presentation Skills
- Persuasion and Negotiation
- Pricing
- Events Management
- Selling
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Jl. Bungur Besar Raya No.45 14, RT.14/RW.1, Gn. Sahari Sel., Kec. Kemayoran, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10610
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