General Manager  

Key Responsibilities

• Lead and supervise all daily operations, including FOH, BOH, Bar, Events Security, and Housekeeping
• Ensure service quality, cleanliness, and product standars are met according to SOPs
• Manage budgeting quality, cost control, P&L, and conduct monthly financial analysis
• Oversee recruitment, onboarding, training, coaching, and performance management across departments
• Hanlde VIP guests, resolve complaints, and maintain a premium guest experience
• Coordinate with bands, DJs, event organizers, and vendors; manage event schedules and entertainment programs.
• Collaborate with the marketing to develop promotions, campaigns, and revenue driving strategies
• Ensure compliance with licensing, safety regulations, hygiene standards, and workplace policies

Qualification

• 5–7 years of experience in the F&B or hospitality industry, with at least 3 years in a managerial role.
• Background in managing entertainment venues, lounges, bars, or nightlife operations is an advantage.
• Strong understanding of F&B operations, inventory control, cost management, and HR processes.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to operational changes.
• Willing to work night shifts, weekends, and holidays as needed.

Preffered Skills

• Leadership & People Management
• Operational Excellence
• Customer Experience & Complaint Handling
• Financial Analysis & Budgeting
• Event & Entertainment Management
• Strategic Thinking
• Marketing Collaboration & Sales Optimization