Reception Support
B4B Solutions Inc.
- Makati, Philippines6th Flr Lepanto Building, 8747 Paseo de Roxas , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱20,000.00 - ₱24,000.00 / monthPHP200002400020000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
Your role is to assist our Australia-based client to provide administrative support to the team. You are primarily in-charge of implementing an effective phone call system, such as managing the phone calls, diverting calls, etc. The receptionist is also involved in the documentation procedure and other admin tasks in both clinics of the client.
OPPORTUNITIES
As an offshore Reception Support, you will:
- Will run the virtual reception to handle calls and emails
- Handles all admin tasks
- Contribute to team effort by accomplishing related tasks as needed
Your daily tasks will include:
- Handling all incoming calls effectively with politeness and in a professional manner, and follow the proper procedure when requested to divert the call
- Sending emails to the appropriate internal staff members
- Performing admin tasks such as documentation and updating of records
- Managing payroll queries
- Managing applicants wishing to apply for work
- Managing inbound sales enquiries
- Contribute to the team effort
- Perform other administrative duties as may be required by the client.
Minimum Qualifications
ESSENTIAL ATTRIBUTES
- Excellent verbal and written English skills
- Highly organised
- Mature disposition
- Has strong attention to detail
- Flexibility to perform relevant admin tasks as required by the clients
- Can multi-task and work under pressure
REQUIREMENTS
- Proficient with MS Office applications, especially MS Outlook
- Has good email management skills
- At least 2 years work experience months call handling and customer service experience
- At least 1 year exposure to Australian account/s
Perks and Benefits
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Transcription
- Telephone Skills
- MS Office
- Clerical Skills
- Attention to Detail
- Customer Service
- Computer Literacy / Basic Computer Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 8747 Paseo de Roxas, Makati, 1227 Metro Manila, Philippines
About B4B Solutions Inc.
B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia.
We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives.
Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.
We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.
A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.