Job closed.
Job Description
We envision a world where everyone has access to quality financial services. Providing our users with a stellar product and excellent customer experience is at the heart of our business. We are a fast-growing startup looking to work with passionate, motivated professionals in improving our products and accelerating financial inclusion in Southeast Asia. We place great value on open communication, work ownership, and continuous learning on the job.
What you'll do:
- Manage daily customer operations such as orders, account verification, and fullfilment
- Monitor and analyze transactions and respond to any customer issues
- Plan and implement strategies to provide excellent customer experience
- Work closely with the development, marketing, and compliance teams in improving the product and providing solutions to increase product and process efficiency
Why join the Coins.ph team?
- Progressive learning - be challenged everyday and have plenty of opportunities for personal and professional growth
- Fun, dynamic, and diverse work environment
- Hands-on experience - apply classroom theories and concepts to real world situations
- FREE FOOD - lunch is provided everyday
Minimum Qualifications
- Excellent command of the English language
- Strong communication and analytical skills
- Quick learner and thrives in a fast-paced environment
- A track-record of getting things done - drive, ownership and execution are core to our culture atcoins.ph
Required Skills
- Organizing and Planning
- Analyzing Data
- Record Keeping
- Processing Information
- Judgement and Decision Making
- Information Ordering
- Deductive Reasoning
Jobs Summary
- Job Level
- Internship / OJT
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's studies
- Recruiter response to application
- Always
- Office Address
- Garnet Road, Pasig, Metro Manila, Philippines
- Industry
- Information Technology / IT
- Website
- https://coins.ph/
About Coins.ph
At Coins.ph, we give people the freedom to use their money the way they want.
Over half of the population in South East Asia is un-served by traditional banks and left to transact in cash leaving them exposed to high remittance fees, high-interest loans, and unable to save, invest, or build credit. We believe that everyone deserves access to financial services regardless of having a bank account or credit card.
Coins.ph uses digital currency and mobile phones to increase accessibility and reduce the cost of driving financial services to customers - bridging the gap between the banks and the unbanked.
We are going to change the landscape of financial inclusion in Southeast Asia