US B2B Desktop Support (Ortigas Center location)
Nixplay (NOT VERIFIED)
- Pasig, Philippines18th Floor, Emerald Avenue , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2020-03-30T01:16:04.996476+00:00Job closed.
Job Description
Overall Purpose of the Role:
Responsible in providing existing clients & potential customers with technical advice and support on the purchased products through translating and explaining complex technical information.
Key Responsibilities:
- Plan and deliver detailed product presentations to prospective customers / clients
- Develop products or program suggestions for clients
- Confer with customers and other departments to assess product needs and to determine system requirements
- Collaborate with the sales team to understand customer requirements and provide sales support
- Help clients solve problems regarding the product
- Writing/documenting articles for knowledge-base purposes
Minimum Qualifications
The Person:
This position requires an enthusiastic and professional individual with in-depth technical abilities as well as commercial acumen and skills.
QUALIFICATIONS:
- Experience in technical troubleshooting for at least a year
- Previous experience in business-to-business (B2B) sales for 1-2 years
- Excellent organizational skills and a keen eye for detail
- Computer proficiency and the ability to accurately enter data and generate reports
- Negotiation and social problem-solving skills
- Excellent written and oral communication skills
- MUST WORK IN US BUSINESS HOURS
Perks and Benefits
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Emerald Avenue , Pasig, Metro Manila, Philippines
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About Nixplay
Established in 2007 and headquartered in the U.K, Creedon Technologies is an innovative technology company with offices in U.S, Canada, China and Philippines. As the parent company to Nixplay and Nixplay Signage, our mission is to continuously bring unique and innovative products and services to market.