Client Management Executive
Dekoruma
- Kota Jakarta Barat, IndonesiaJl. Srengseng Raya No.11A, Jakarta Barat 11630, West Jakarta, DKI Jakarta, Indonesia, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta, IndonesiaKota Jakarta BaratDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- IDR 4,000,000.00 - IDR 5,500,000.00 / monthIDR400000055000004000000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Work together with interior designers to set up meetings with potential clients to understand their residential interior needs and explain Dekoruma’s interior design service process
- Assist and train interior designers to close the deal
- Work together with community manager to nurture junior interior designers
- Monitor project status and assist the interior design team in communicating with clients
- Manage pricing, billing, and collections to clients
- Manage relationship with clients, including handling complaints
- Communicate customer experience and feedback to product team
Minimum Qualifications
- Bachelor’s degree (of any major)
- Knowledge/experience in handling interior/architect/furniture projects is an advantage
- Capable of training others
- Capable of gathering insights from clients and competitors
- Honest, professional, motivated with strong work ethic and integrity
- Detail-oriented, including administrative matters
- Great teamwork and organizational skills
- Good written and oral communication skills
- Interacts effectively with all levels of management and other employees
- Able to work in a fast-paced environment with challenging workload
Perks and Benefits
- Retirement Benefit Plans
- Free Lunch or Snacks
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Holidays
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Training Facilitation
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Jl. Srengseng Raya No.11A, Jakarta Barat 11630, West Jakarta, DKI Jakarta, Indonesia
About Dekoruma
Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.
While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.
Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.