Billing & Collection Associate  

Hello from e-pon Team!

We're looking for Billing and Collection Associate to join our growing team!

The billing and collection associate will manage and accurately process client billing and collection activities. He or she will manage the accurate processing of trade payable invoices and related transactions. He or she is responsible for the accurate completion of closing activities and financial reporting and forecasting. He or she will work on the end-to-end billing process of EDI partners, including issue resolution and KPI monitoring.

Main Functions:

• Reconciles billings with the accounts received ledger
• Monitors the billing metrics database
• Manages and ensures compliance with control objectives
• Develops and prepares reports and metrics
• Utilizes metrics to improve performance
• Supports internal and external auditors
• Updates billing policies, procedures, methods, and guidelines
• Communicates with management on day-to-day issues
• Leads team to improve office collections, communicate issues, and implement ideas
• Performs daily activities of billing and auditing of assigned claims
• Ensure compliance with company policies, and state and federal regulatory bodies
• Generates and sends reminder/billing notices to the partners or merchants
• Ensures that the company receives accurate payment in a timely fashion
• Supports collection efforts thru mail, phone call and other digital means of sending collection notices.
• Provides prompt responses thru verbal or written communication.
• Creates and properly maintains credit history files.
• Offers account settlement options to delinquent accounts.
• Prepare and send customer invoices and statements.
• Lead the Billing and Collection team to ensure accurate and timely invoicing and collection of accounts and minimize write-off of debts.
• Review, streamline, and implement billing and collection policies and procedures that will facilitate orderly, appropriate, and timely recording of billing and collection of accounts.
• Create and implement billing and collection strategies to meet portfolio targets.
• Set billing and collection targets and create schedule of activities to support the goals.
• Respond to inquiries of customers regarding status and issues on their account.
• Develop new payment schemes and negotiate with customers when collection lags.
• Coordinate activities of the team with Sales and Finance teams to meet collection targets on time.
• Analyze and provide timely reports on collection activities and results.

• Graduate of a four-year course relating to Bachelor of Science in Business Administration related to Management or Banking and Finance.

• 2 years overall working experience with billing and collection.

• With strong communication and coordination skills, assertive, detailed and results-oriented

• Proficient in all MS Office Applications (Word, Excel, PPT).

• Results oriented, able to handle multiple tasks simultaneously without compromising desired timelines and quality Demonstrates sound analytical depth and technical capability in finance and/or accounting methods

• With strong communication is a must