Community Manager
Edukasyon.ph
- Taguig, PhilippinesWeWork BGC, 9th Floor, Uptown Bonifacio Tower 3, 36th Street corner 11th Avenue, Taguig City,, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
KEY OBJECTIVE:
To manage and grow the digital channels of Edukasyon.ph (Email, Facebook, Instagram, Twitter, Youtube, etc.) by producing quality content and achieving good engagement within its community.
ROLES AND RESPONSIBILITIES:
Social Media Management
- Adept at managing platforms: such as, but not limited to, Facebook, Instagram, Twitter, Youtube, Snapchat, among others
- Monitor and report performance of Social Media campaigns and recommend strategies to improve future campaigns.
- Monitor and respond to comments and direct messages on Social Media in a timely manner.
- Stay up-to-date on the latest social media tools and best practices.
- Use social listening tools (ie. Awario) to identify relevant trends/topics and to drive leads on Social Media to the Edukasyon website.
- Work with Edukasyon’s Product and Engineering team to develop an automated Chatbot feature on Social Media and on Edukasyon’s website.
Email Marketing
- Develop subscription campaigns to grow the email database (students and partners) of Edukasyon.
- Conceptualize unique, engaging and relevant email marketing campaigns that will drive quality traffic to the website.
- Write content and design layouts for all editorial and native email campaigns.
- Monitor and report performance of email campaigns and recommend strategies to improve performance.
- Monitor and respond to comments on the support email in a timely manner.
- Develop and implement automated emails that will drive returning visitors and increase conversion rates.
Insight Generation and Reporting
- Perform content research (through social listening tools, community engagement, monitoring of trends, Google Analytics, etc.) and report valuable insights to the content team.
- Design and conduct user surveys to gain new insights and validate data for Edukasyon and its brand partners.
- Create a bi-monthly content performance report that will show best performing content across all digital assets (web, social media, email, etc.) and share actionable insights to improve overall performance.
Minimum Qualifications
KEY QUALIFICATIONS:
- At least 2 years of experience in a related field
- Active and experienced in using different social media channels and email marketing platforms such as Sendgrid or Mailchimp.
- Has excellent written and oral communication skills, both English and Filipino
- Creative and outgoing personality
- Has the passion to serve others
- Team player, detail-oriented, fast learner, and independent
- Experience in using Social Media marketing tools (Buffer, FB Ads Manager, Awario, Mentions, etc.) or other digital marketing tools (Google Analytics, Google Ads, etc.) is a plus
- Must have portfolio with 3-5 samples of original social media content or newsletter campaigns.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
- Gym Membership
- Stock Options
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- WeWork BGC, 9th Floor, Uptown Bonifacio Tower 3, 36th Street corner 11th Avenue, Taguig City,
About Edukasyon.ph
Edukasyon.ph is the largest edtech platform in the Philippines empowering millions of Gen Z students aged 13 to 24 to make self-aware education decisions that lead to a fulfilling career and life. Students use the website to gain access to schools, scholarships, online courses, and other resources that enable them to find and take the paths best suited to their own interests, skills and priorities. Edukasyon.ph has worked with hundreds of partners - schools, corporations and foundations - to enable them to reach and engage with its student community along the journey from education to career.
Edukasyon.ph is supported in part by VC firms, education companies and impact funds across Asia and Europe, including Mustard Seed, Villgro Philippines, French Partners, KSR Ventures, Gobi-Core Philippine Fund, EduLab Capital Partners, Obunsha Ventures, Alternate Ventures, Foxmont Capital Partners, Lorinet Foundation, First Asia Venture Capital and others.
Edukasyon.ph and its Founder & CEO have been recognized for work in education technology and social entrepreneurship by global and regional organizations including the World Economic Forum (Young Global Leaders 2020), Asia CEO Awards (Young Leader of the Year 2019), Financial Times and International Finance Corporation (Transformational Business Award 2017) and National Youth Commission (ASEAN Youth Social Entrepreneurship Awards 2017). Edukasyon.ph was also included in the 2016 World Innovation Summit for Education (WISE) Accelerator Program.
Edukasyon.ph, launched in 2015, also operates the website FindUniversity.ph and attracts more than 10 million web visits each year. For more information, visit www.edukasyon.ph.