IT Support Officer at KompasTV
Kompas Gramedia
- Jakarta Pusat, IndonesiaRT04/RW02, Jalan Gelora VII, Gelora Kel., Tanah Abang, Jakarta Pusat, DKI Jakarta, IndonesiaJakarta PusatDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 11 days ago and deadline of application is on 20 Jun
Recruiter was hiring 9 hours ago
2024-04-22T12:03:57.966954+00:002024-06-20T17:00:00+00:00Job Description
- Support monitoring and maintain Newsroom system application and backoffice support
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Diagnosis and Investigation any issue occurs and communicate incident to stakeholders
- Resolution and recovery any issue occurs
- Follow the SLA for issues with respect to the severity.
- Maintain a record of all work efforts in the service desk system to provide quantitative measures on system performance
Minimum Qualifications
- Bachelor degree majoring in Information Technology, Computer and Network Engineering, Software Engineering, Computer Science, or other related majors.
- Have at least 1 year working experience (freshgraduate are welcome to apply)
- Have knowledge about master Microsoft operating system
- Able to work with quick and precise analysis when there are complaints from users about the computer
- Understand computer hardware components and how to assemble them
- Understand about wired and wireless network topology
- Able to repair the network immediately
- Understand viruses, malware & spyware
- Advanced how to solve devices related to computers, such as printers & scanners
- Ability to communicate clearly, timely, and professionally with both technical and non-technical users
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Menara Kompas, Jalan Gelora VII, RT04/RW02, Gelora Kel., Tanah Abang, Jakarta Pusat, 10270, Indonesia
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About Kompas Gramedia
Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.
Our vision is to enlight all the people in Indonesia with all the knowledge we have.