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NCS Philippines Inc.

Machine Learning Operations Specialist  

NCS Philippines Inc.

 
  • Taguig, Philippines
    7th Floor, Fort Bonifacio, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted 6 hours ago and deadline of application is on 28 Jun

Recruiter was hiring 6 hours ago

2026-04-30T10:48:37.819084+00:002026-06-28T16:00:00+00:00

Job Description

Role Description

We are seeking a dedicated and skilled Machine Learning Operations Specialist to join our team. In this full-time, hybrid role (partly based in Taguig with work-from-home flexibility), you will design, implement, and optimize machine learning models for business applications.

Qualifications:

Model Monitoring and Maintenance

  • Monitor performance, health, and operational status of ML models deployed to production.
  • Detect anomalies, data drift, concept drift, or degradation in prediction quality.
  • Implement corrective actions or coordinate with Data Science teams for retraining or model refinement.

Incident Management

  • Triage and diagnose issues affecting model availability, accuracy, latency, or data quality.
  • Execute immediate stabilization tasks or escalate to appropriate teams when needed.
  • Document all incidents, resolutions, and preventive actions.

Deployment and Release Management

  • Plan and execute rollout of new model versions, platform updates, or configuration changes.
  • Validate deployments through regression checks, functional testing, and performance validation.
  • Manage model versioning, rollback procedures, and release documentation.

Model Lifecycle Operations

  • Manage routine operational tasks such as data refreshes, threshold tuning, and configuration updates.
  • Automate workflows for recurring operational tasks where applicable.
  • Support periodic model retraining cycles initiated by Data Science or ML Engineering teams.

Model Management Platform Support

  • Support the enhancement and maintenance of the Model Management Platform, including model registry, monitoring tools, lineage dashboards, and pipeline components.
  • Collaborate in implementing CI/CD pipelines for ML models (training, validation, deployment).
  • Integrate new tools or operational improvements to enhance model reliability and observability.

Operational Stability and Risk Mitigation

  • Address high-impact issues due to upstream data inconsistencies, environment drift, or infrastructure instability.
  • Identify operational risks and propose preventive measures to ensure model uptime, accuracy, and compliance.
  • Monitor and optimize resource usage related to ML tooling, serving infrastructure, and pipelines.

Cross-Functional Collaboration

  • Work closely with Data Scientists, ML Engineers, DevOps, SysOps, and Platform teams to maintain seamless ML
  • operations.
  • Participate in post-incident reviews and recommend improvements for pipeline reliability, monitoring, and tooling.

Minimum Qualifications

  • Statistical modeling, ML theory, and practical ML applications.
  • Model interpretability and bias mitigation techniques.
  • Data preprocessing methods (handling missing values, normalization, outlier detection).
  • Anomaly detection algorithms (Isolation Forest, One-Class SVM, Autoencoders).
  • Forecasting techniques (ARIMA, LSTM, Prophet).
  • Model drift detection and mitigation strategies.
  • Time-series analysis for predictive modeling.
  • ML frameworks (TensorFlow, Keras, PyTorch, Scikit-learn, XGBoost).

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Office Address
Panorama Tower 34th Street, Taguig, 1634 Metro Manila
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.ncs.co

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About NCS Philippines Inc.

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.

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