Client Management
OttoDigital Group
- Jakarta Selatan, IndonesiaJalan Prof DR Soepomo, Tebet Barat Kel., Tebet, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 6 hours ago and deadline of application is on 30 Mar
Recruiter was hiring 6 hours ago
2026-02-04T11:05:41.282419+00:002026-03-30T17:00:00+00:00Job Description
- Act as the primary point of contact for an assigned portfolio, building trust with key decision-makers and stakeholders.
- Represent the client’s voice internally by communicating their goals and feedback to our Product, Sales, and Operations teams.
- Develop a deep understanding of the client's business to identify upselling and cross-selling opportunities that align with their evolving needs.
- Conduct regular performance reviews and manage successful service delivery, including contract negotiations and renewals.
- Take full ownership of client escalations and coordinate internal resources to resolve issues smoothly.
- Create and present strategic account plans to both management and the client.
Minimum Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Minimum 4 years of experience in Client/Account Management, Sales, or Business Development.
- Proven experience or familiarity with the F&B, Retail, or Supply Chain Distribution sectors.
- Proficiency with CRM software such as Salesforce or HubSpot.
- Strong ability to network and build rapport across various organizational levels.
- Skilled in contract negotiations, conflict resolution, and handling difficult conversations.
- Solid understanding of the sales cycle, financial metrics, and contract terms.
- Excellent time management with the ability to handle multiple accounts and deadlines simultaneously.
- Good communication and presentation skills.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jalan Prof DR Soepomo, Tebet Barat Kel., Tebet
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About OttoDigital Group
OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.