SIte Reliability Engineer (SRE)  

1. Monitoring: SREs monitor software systems to ensure their reliability, performance, and availability for 24x7 by shifting

• Monitoring incident from Jira tickets from L2 Team and follow up to related teams
• Trace the problems with related logs and documents
• Monitor the log files to manage infrastructure
• Support and respond issued by using email, chat, ticket comments and phone

2. Incident Prevention: SREs work proactively to prevent incidents from reoccurring

• Collaborate with development teams and other stakeholders to identify the potential risks
• Identified and analyze the issue with logs and documents
• Once the issue is done, continuously monitor and review the effectiveness solutions

3. Infrastructure Management: Managing infrastructure using tools like DBeaver, Postman, Putty, Visual Studio and Google cloud console

4. Reporting: Performance reporting the system and infrastructure

5. Supporting:

• Help the testing team for managing user's database on the application system
• Assisting developers during testing or deployment relate request or problems.

6. Preventive Maintenance and Improvement:

• Managing observability tools and reliability processes.
• Developing automation for monitoring, deployment, and recovery.

• Minimum 3 years of experience in companies with complex infrastructure (e.g., multiple integrated products, live operational systems).

• At least 2+ years of hands-on experience with Kubernetes, Terraform, and large-scale distributed systems.

• Experience in automating infrastructure tasks and API-driven workflows at scale.

• Comfortable writing and debugging infrastructure-as-code and automation scripts in Golang, Python, or Node.js.

• SHift 24/7

• Full WFO at Jakpus