Technical Account Manager
PT Berlian Sistem Informasi
- East Jakarta, IndonesiaKTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, IndonesiaEast JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 5 hours ago and deadline of application is on 4 Nov
Recruiter was hiring 5 hours ago
2026-09-06T06:18:41.651867+00:002026-11-04T17:00:00+00:00Job Description
- Translate business requirements into technical solutions and proposals.
- Communicate incident details, root causes, and resolution plans to customers in a clear and professional manner.
- Assess existing IT services and identify opportunities for improvement.
- Proactively recommend new technologies and solutions that create business value.
- Manage customer relationships, communications, and expectations.
- Monitor and coordinate IT service delivery to ensure service quality and customer satisfaction.
Minimum Qualifications
- 5+ years in IT Service, Project, or Product Management
- Strong knowledge of applications, infrastructure, and SDLC.
- Familiar with SQL, databases, and programming concepts.
- Able to bridge business requirements and technical solutions.
- Presales consultant experience is preferred.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, Indonesia
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About PT Berlian Sistem Informasi
PT Berlian Sistem Informasi is an IT service and consultation company which was established in 1996. We are one of the subsidiaries of Mitsubishi Corporation (MC) Japan with customer ranging mainly from MC Group and other Japanese companies.
With 20 years of experience and more than 200 consultants, we provide wide range of IT services which covers infrastructure as well as application services. Some of our services are data center services, network & communication services as well as application for financial, human resources and production area.
With customer coming from automotive, manufacturing and multifinance industry we strive to provide the most suitable services for our customers following our motto "Your Success is Our Treasure".