Technical Support L3 Shifting By Project
PT Peruri Digital Security (PDS)
- South Jakarta, Indonesia1, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- IDR 7,000,000.00 - IDR 8,000,000.00 / monthIDR700000080000007000000MONTH
- Full timeFULL_TIME
Posted 4 hours ago and deadline of application is on 5 Apr
Recruiter was hiring 4 hours ago
2026-02-24T13:06:57.978496+00:002026-04-05T17:00:00+00:00Job Description
Skills
- Windows and Linux operating systems
- Network troubleshooting
- Database management
- Virtualization technologies (e.g., VMware, Hyper-V)
- Scripting languages (e.g., Python, Bash)
- Remote desktop software
- Ticketing systems
Job Description
- Provide advanced technical support for hardware, software, and network issues.
- Diagnose and resolve complex technical issues escalated from L2 support.
- Collaborate with engineering teams to address software bugs and user interface issues.
- Assist in the deployment and configuration of IT systems and applications.
- Document all technical solutions and maintain accurate records for future reference.
- Ensure compliance with company policies and industry standards
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in technical support or a related IT role.
- Extensive knowledge of IT systems, software, and hardware.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Certifications such as CompTIA A+, ITIL, or equivalent are preferred.
Required Skills
- Python
- Linux Server
- ITIL
- Network Security
- Technical Support
- Computer Troubleshooting
Licenses and Certifications
- (SAIR) Level 2 - Linux Certified Engineer
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jl. Sunan Kalijaga No. 11, Jakarta Selatan 12160 https://maps.app.goo.gl/5PRTgav2XYgFx87K9
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About PT Peruri Digital Security (PDS)
PT Peruri Digital Security (selanjutnya disebut PDS ) adalah anak perusahaan dari Perum Percetakan Uang Republik Indonesia ( Perum Peruri ) yang didirikan pada tanggal 15 September 2011 berdasarkan Akta Notaris No. 22, bertepatan dengan peringatan 40 tahun Peruri. Pendirian ini merupakan respons strategis atas perkembangan teknologi informasi dan komunikasi yang mengubah secara fundamental cara masyarakat bertransaksi, mengelola data, dan mengamankan dokumen
Sebagai perusahaan induk yang memiliki mandat untuk mencetak dokumen negara dan dokumen bernilai tinggi, Peruri melihat urgensi untuk melakukan diversifikasi usaha melalui penguatan kapabilitas digital. PDS menjadi wahana strategis untuk memastikan Peruri dapat beradaptasi dan tetap relevan dalam menghadapi era digitalisasi global yang bergerak cepat. Saat ini, 99,78% saham PDS dimiliki oleh Peruri, dengan fokus utama pada pengembangan seperti:
Solusi Keamanan Digital
- Certificate Authority (CA) dan Tanda Tangan Elektronik
- Smart Card dan Sistem Otentikasi Digital
- Produk Digital Berbasis Keamanan Tertinggi
- Sistem Pembayaran dan Digital Identity
- Layanan Berbasis Blockchain dan Artificial Intelligence