Head of Service TAF Jakarta Service Lounge
Toyota Astra Financial Services
- South Jakarta, Indonesia9, RT02/RW04, Jalan Jenderal Gatot Subroto, Karet Semanggi Kel., Setia Budi, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 16 hours ago and deadline of application is on 29 Aug
Recruiter was hiring 16 hours ago
2026-07-20T10:35:56.734387+00:002026-08-29T17:00:00+00:00Job Description
Merencanakan, mengontrol, dan bertanggung jawab atas strategi dan implementasi service di cabang Jakarta Service Lounge sesuai dengan kebijakan perusahaan untuk memberikan pelayanan yang memuaskan kepada pelanggan, serta memastikan standar service excellence berjalan dengan konsisten.
Minimum Qualifications
- Minimal 3 tahun pengalaman kerja pada posisi manajemen dan operasional administrasi cabang.
- Minimal lulusan Sarjana (S1) dari semua jurusan.
- Memiliki pengalaman kepemimpinan dalam ruang lingkup profesional atau kegiatan organisasi.
- Unggul dalam kemampuan interpersonal dan komunikasi, didukung dengan penampilan yang baik.
- Berorientasi pada pelanggan dengan kemampuan pemecahan masalah yang kuat.
- Memiliki pengalaman bekerja di lingkungan operasional dengan sistem kerja shift menjadi nilai tambah.
- Mampu bekerja di bawah tekanan dan berkolaborasi secara efektif dengan tim lintas fungsi.
- Bersedia bekerja di kantor cabang TAF di Jakarta Selatan dari hari Senin hingga Sabtu.
Perks and Benefits
Mobile Phone Discount
Retirement Benefit Plans
Special Leave Benefits for Women
Free Lunch or Snacks
Gym Membership
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Relocation Assistance
Life Insurance
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Other
- Incentive
- Meal Allowance
- Master Degree Scholarship
- Health Flexible Benefit
- Career Ppportunity
- Training and Development
Required Skills
- Relationship Management
- Business Analysis
- Interpersonal Skills
- Customer Service
- Process Improvement
- Problem Solving
- Leadership skills
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Toyota Astra Financial Services
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About Toyota Astra Financial Services
Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.
Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.
TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.
Build Your Future with TAF!
1. Health insurance for all TAF Employees
2. Training and promotion chance in all TAF business sectors
3. A positive working environment that promotes employee safety, growth, and goal attainment
Vision
Preferred financing solution for Toyota ownership through service excellence.
Mission
1. To provide best value to customers
2. Being a partner of Toyota to achieve long term success
3. To provide sustainable value creation to stakeholders
4. Being an employer of choice
5. To share prosperity to community