IT Business Analyst*  

● Understands and analyzes current business processes, identify gaps and pain points of the client

● Coordinates with business users and project managers for data gathering.

● Elicits and analyzes information from various sources. Documents requirements as a result of business and requirements analysis.

● Facilitates walkthrough with stakeholders to ensure that requirements are correctly captured and documented and obtains sign-off from a client on the specifications.

● Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.

● Ensures general understanding of high and low-level information between all project stakeholders.

● Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.

● Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.

● Documents high-level and detailed user requirements that may span multiple business domains.

● Documents current and to-be business processes and high-level product requirements specifications.

● Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.

● Creates walkthrough deck in preparation for the UAT proper.

● Documents user manuals and training decks for post-implementation support

● Other job-related activities that may be assigned from time to time.

Education – At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering, or any related degree.

Related Work Experience

• With 3-4 Years experience in Business Analysis
• With background on the following:
  • Basic SQL
  • Requirements elicitation, documentation, analysis
  • Knowledgeable in Process Flow
  • Test case (UAT, Shallow testing) review and analysis
  • Stakeholder management"

Skills:

• Must have above average communication skills, strong interpersonal and organizational skills.
• Must have sound problem resolution, judgment, and decision-making.
• Must have the ability to lead a small team and/or project
• Must have the ability to work independently with minimum supervision and with a cross-functional team.
• Must be adept to work in a fast-paced environment with tight SLAs.