Salesforce Marketing
YONDU INC.
- Taguig, Philippines7th Floor, Fort Bonifacio, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 4 days ago and deadline of application is on 26 Apr
Recruiter was hiring 2 days ago
2026-02-26T01:03:10.889430+00:002026-04-26T16:00:00+00:00Job Description
- The Campaign Operations Support role provides critical executional and technical assistance to the Campaign Operations Manager in delivering customer engagement campaigns through Salesforce CEP (Customer Engagement Platform). This role is responsible for supporting the setup, testing, deployment, and monitoring of journeys and automation, ensuring operational accuracy, timely delivery, and actionable reporting. The ideal candidate is detail-oriented, collaborative, and technically proficient in Salesforce, helping scale campaign execution across teams.
- Technical setup and execution of campaigns within Salesforce CEP
- Ensure timely deployment of campaigns in alignment with the campaign calendar
- Support journey and automation configuration, including QA and testing
- Monitor and report on campaign delivery, engagement metrics, and operational issues
Key Activities - Build and configure journeys and automations in Salesforce CEP based on campaign briefs
- Conduct QA checks on campaign assets, audience files, and test sends to ensure accuracy
- Schedule and launch campaigns according to the approved calendar and timelines
- Track and report on campaign performance, engagement results, and any delivery issues
Minimum Qualifications
Licenses & Certifications
- Salesforce Marketing Cloud Certification (e.g., Email Specialist) is a plus
- Basic certifications in campaign management or marketing automation tools are advantageous
Technical
- Familiarity with Salesforce Marketing Cloud (Journey Builder, Automation Studio)
- Understanding of campaign workflows, audience segmentation, and dynamic content
- Basic knowledge of HTML/Javascript, AmpScript and SQL query is an advantage
- Product & Industry
- Exposure to customer engagement strategies and lifecycle marketing
- Experience in financial services, insurance, or telecom industries is a plus
Salesforce Execution Support - Ability to assist in configuring and maintaining journeys and automations in Salesforce
- Comfortable navigating platform tools and resolving basic technical issues
- Attention to Detail & Process Discipline
- Strong focus on QA, accuracy, and adherence to campaign standards
- Organized and reliable in managing timelines and documentation
Collaboration & Communication
- Effective communicator with Campaign Operations Manager and cross-functional teams
- Proactive in supporting execution tasks and coordinating with stakeholders
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Panorama Tower 34th Street, Taguig, 1634 Metro Manila
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About YONDU INC.
Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!