Supply Chain & Operations Director


Posted 4 days ago and deadline of application is on 30 Dec
Recruiter was hiring 2 days ago

Supply Chain & Operations Director


Job Description

The Supply Chain & Operations Director role will be responsible for managing the entire supply-chain process, warehouse/fulfillment operations and customer support. The supply chain process involves production planning, sourcing & negotiating, procurement, manufacturing, logistics and distribution, while, the fulfillment process involves setting up fullfilment center(s) as well as inventory management across multiple channels. The customer support operations involves setting up multi-channel SOP'S for before & after sales support. The role will also be responsible for analyzing and communicating supply chain & fulfillment performance metrics, help identify improvement opportunities across the supply chain as well as providing thoughtful, strategic insight regarding customer needs to our product, marketing and technology teams

What You'll Do:

  • Setup and manage the suppy chain process of different products from start to finish
  • Analyze and report monthly metrics, KPI's, and insights to the management team
  • Build inventory models to improve forecast accuracy and inventory turnover
  • Analyze inventory levels to optimze inventory turnover and replenishment
  • Analyze delivery lead-times in order to improve customer experience
  • Train a (scalable) team of highly-responsive customer service Ninjas that can provide first class before & after sales support

Minimum Qualifications

Who You Are:

  • Bachelor's degree in engineering or business
  • Equipped with 6–8 years of relevant analytical experience in supply chain, consulting, or engineering
  • Collaborative and excited to work with different teams across the company
  • Detail-oriented, ultra-organized and able to manage shifting priorities in a fast-paced environment
  • An excellent communicator who loves to share findings and actionable insights

Perks and Benefits

  • Stock Options Stock Options

Jobs Summary

Job level
Director / Executive
Job category
Supply Chain
Educational requirement
Graduated from college
Recruiter response to application
Office Address
South Jakarta, DKI Jakarta, Indonesia
Online Retail
1 opening

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About ZULU

ZULU is an e-commerce driven lifestyle brand specialising in functional and innovative consumer products designed for the urban commuter. We attack major problems such as air pollution and road safety with the goal of improving the experience of intra-city travelling. Our current line of products include Indonesia's first Bluetooth motorcycle helmet, which gives users a handsfree access to voice calls, audio listening, GPS navigation and voice command. Earlier in March we launched our second product, an air-pollution filtering mask, capable of filtering up to 99% of harmful air particles. We are looking to build a team of creative entrepreneurs to expand our brand. If you're passionate about fashion e-commerce, wearable tech and delivering unique brand experiences then we want you to join the team.
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