BPO Transition Manager | MOA Pasay
Aces Call Center Jobs Inc.
- Pasay City, PhilippinesPhilippines, Metro Manila, Pasay City, Roxas Blvd, Barangay 76Pasay CityMetro ManilaPhilippinesPhilippines
- PHP 120.000,00 - PHP 160.000,00 / bulanPHP120000160000120000MONTH
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
Leadership: Responsible for leading seamless migrations anywhere from across the BPO company's global footprint. The role ensures perfect execution of transition processes with end to end accountability.
Business Development: Lead new business pursuits to develop customized solutions for specific client engagements, working closely with clients for onsite projects. Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
Organization Development: Build capability of migration functional team, bringing thought leadership to the table that improves migration set up and implementation.
Kualifikasi Minimum
- Filipino
- Holder of a Bachelors degree / Post graduate degree
- PMP, PgMP certification (preferred but not required)
- At least ten (10) years work experience in the BPO industry of which three (3) years are in migration/transition leadership capacity
- Hands on experience in program management for small to medium size engagements with in-depth knowledge of migrations and relevant best practices
- Strong understanding of the enabling functions (Technology, pricing) and the operating environment of a BPO company
- Willing to work onsite in Pasay (Mall of Asia)
Fasilitas dan Tunjangan
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Paid Vacation Leave
- Performance Bonus
- Paid Holidays
- Flexitime
- Maternity & Paternity Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Mall of Asia, Roxas Blvd, 1308 Pasay City, Philippines
Tentang Aces Call Center Jobs Inc.
ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.
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