EASY BUYING MANAGER (Bandung)
IKEA Indonesia
- Kabupaten Bandung Barat, IndonesiaJalan Kota Baru Parahyangan, Kertajaya, West Bandung Regency, West Java, Indonesia, Kabupaten Bandung Barat, Jawa Barat, IndonesiaKabupaten Bandung BaratJawa BaratIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2020-06-16T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience.
- Implement and follow up on the activities identified to remove hindrances and secure a customer-focused easy buying experience.
- Ensure the efficient and cost-effective execution of the IKEA exchanges and returns policy and a customer friendly handling of complaints.
- Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession.
- Ensure operational excellence in daily operations in order to enhance the easy buying experience.
- Support proactively with customer insights for business and functional improvements.
Kualifikasi Minimum
- Preferably from hospitality and/or retail background.
- Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
- Self-confident and assertive with the ability to influence through the use of customer insight.
- Ability to communicate confidently and clearly in the local language(s) and English.
- Ability to understand the key principles of the shopping experience and customers’ expectations.
- Understand of all aspects of the home-to-home shopping experience.
- Have good knowledge of working methods according to work focus.
- Proven record/experience of developing people and organizations.
- Experienced in problem-solving and conflict-management.
- Experience of a leadership role.
- Ability to make quick decisions.
- Willing to work at Kota Baru Parahyangan, Bandung Barat.
- Willing to work on shifting schedule, including Saturday, Sunday, and Public Holidays.
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Jalan Kota Baru Parahyangan, Kertajaya, West Bandung Regency, West Java, Indonesia
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Tentang IKEA Indonesia
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) 2014. Our co-workers have been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm, and fun. We are always looking for people who share our positive attitude and values.