

Technical Support Â
PT. Adicipta Inovasi Teknologi (AdIns)
Â- West Jakarta, Indonesia0, 56C, RT09/RW02, Jalan Kb Raya, Kebon Jeruk Kel., Kebon Jeruk, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang a day ago dan batas waktu lamaran adalah 12 Jul
Rekruter terakhir aktif 21 hours ago
2025-05-14T03:53:49.964681+00:002025-07-12T17:00:00+00:00Deskripsi Pekerjaan
- Scope of Work:
- 🔹 Deployment & Maintenance:
- Perform system installation, upgrades, and configuration following remote guidance from the UK team.
- Ensure proper documentation of all maintenance activities.
- 🔹 Support & Coordination:
- Provide technical support for system incidents affecting customers.
- Coordinate with internal teams and UK-based vendors for maintenance schedules.
- 🔹 Reporting & Compliance:
- Prepare monthly reports on system performance and health.
- Ensure all processes adhere to compliance standards.
Kualifikasi Minimum
- Job Description:
- We are seeking an experienced Technical Support to manage the deployment, configuration, and maintenance of Windows-based systems in customer environments. You will work remotely with the principal team in the UK, providing technical support and ensuring system stability.
- Key Requirements:
- ✅ Technical Skills:
- Expertise in Windows OS, Networking, and Computer Operating Systems.
- Advanced knowledge of Windows Scripting (PowerShell, Batch, VBS).
- Experience in software deployment & configuration in customer environments.
- Strong troubleshooting and incident management skills.
- ✅ Soft Skills:
- Fluent in Business English (written & spoken) for coordination with the UK team.
- Strong analytical and problem-solving abilities.
- Customer-oriented with conflict management skills.
- ✅ Additional:
- Willing to work night shifts (1 week/month) due to time zone differences with the UK.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Central Park, Jakarta Barat
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Tentang PT. Adicipta Inovasi Teknologi (AdIns)
Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.
Feels Like Home
We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.
Learning Experience
If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.
Same Frequency
We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.
Facility & Reward
Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.
Follow our Social Media
Instagram: @lifeatadins
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