Customer Service Representative (CSR)
PT Indotel Maju Bersama
- Yogyakarta, Indonesia161, Jalan Gedong Kuning, Banguntapan Kel., Banguntapan, Yogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- Rp 2.500.000,00 - Rp 3.000.000,00 / bulanIDR250000030000002500000MONTH
- Penuh waktuFULL_TIME
Lowongan dipasang 16 hours ago dan batas waktu lamaran adalah 14 Jun
Rekruter terakhir aktif a day ago
2026-06-02T02:05:14.490873+00:002026-06-14T17:00:00+00:00Deskripsi Pekerjaan
Respond to customer questions via live chat and ecommerce.
Provide accurate information about the company's products, services, and policies.
Handle customer complaints quickly and professionally.
Ensure customer issues are resolved.
Document customer interactions in the system.
Collaborate with internal teams to solve customer problems.
Give suggestions and feedback to improve customer servic
Kualifikasi Minimum
Requirements :
1. Bachelor degree min D3/S1 from any major
2. Have an experience as a Customer Service agent (specialized in eCommerce)
3. Proven experience in managing and engaging with an online community.
4. Strong analytical ability and proven problem-solving skills.
5. Strong analytical skills with excellent written and verbal communication skills in
English are required for this position
Fasilitas dan Tunjangan
Paid Sick Leave
Medical / Health Insurance
Paid Holidays
Keahlian yang diperlukan
- Chat Support
- Customer Service
- Technical Skills
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Jl. Gedongkuning No. A161, Pringgolayan, Banguntapan, Bantul, D.I. Yogyakarta
- Industri
- Information Technology / IT
- Lowongan
- 100 lowongan dibuka
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