Hub Excellence Senior Associate  

As our Astronaut, you will:

• Lead and execute process improvement initiatives within Hub Operations, focusing on manpower optimization, throughput enhancement, SLA improvement, and error reduction.
• Conduct comprehensive data and time-motion analyses to identify process bottlenecks and design actionable improvement solutions.
• Develop, implement, and sustain improvement initiatives in collaboration with Hub Leads and the central Process Excellence team.
• Establish and monitor key performance metrics to evaluate initiative success and ensure process adherence.
• Train and guide Associates and operational teams on standard procedures, root cause analysis, and best practices.
• Liaise with multiple divisions (Operations, Supply Chain, Facility, Cost Controller) to align on process improvement goals.
• Participate in strategic projects that support business growth and operational scalability.
• Report project progress, insights, and recommendations to the Process Excellence Manager.

In order to launch successfully, you need to have:

• Bachelor’s Degree from any major (Industrial Engineering, Business Management, Supply Chain Management, Logistics, or related field preferred).
• Minimum 2-3 years of working experience in operational excellence, warehouse, or logistics operations.
• Strong analytical and problem-solving skills, with experience in process mapping and root cause analysis.
• Proficiency in data analysis and visualization tools (Microsoft Excel, Google Sheets, and/or project management tools).
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Strong attention to detail and organizational skills.
• Demonstrated ownership, initiative, and the ability to work independently.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus.
• Familiarity with Warehouse Management Systems (WMS) and fulfillment operations is an advantage.