Product Catalogue Assistant (Back-office)
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-08-26T16:00:00+00:00Job closed.
Job Description
POSITION OVERVIEW
A Product Catalogue Assistant is responsible of building, maintaining and improving the client’s online product catalogue.
GENERAL RESPONSIBILITIES:
- Liaising with multiple suppliers regarding the timely supply of accurate product information and imagery for entry into SAP and Central
- Arranging product photography and quality inspections as required
- Preparing data for entry into Central to accurately display on the website
- Entry of data into SAP to ensure accurate information is stored for ordering and warehouse purposes
- Review of Quality Control reports and communicating inspection results with suppliers and buying teams
- Formatting data with excel submission sheets to prepare new products for uploading including accurate descriptions, dimensions, features, pricing and image file labelling
- Ensuring on-site accuracy of all product information and images at all times, to maximise sales and customer satisfaction
- Responding to Customer Care enquiries promptly and liaising with suppliers to resolve any issues
- Completing ad hoc updates to product content as requested by other departments via the merchandising ticketing system
- Proactively identifying opportunities to improve the product addition process and associated tools
- Liaising with internal teams to implement improvements to the product additions process
- Conducting pre-live Quality Assurance processes and setting new products live onsite
- Reaching out to suppliers to obtain new product submissions
- Copywriting and editing of product content
- Other ad hoc tasks as requested by your manager
Minimum Qualifications
- Atleast three (3) years of solid experience in training, quality assurance, and back-office role or in other related field
- Intermediate knowledge in Excel
- Great attention to detail and problem-solving skills; able to catch errors & suggest solutions
- The ability to learn and follow established processes for product development and creation
- Preferably previous experience in the product content handling and uploading environment
- Prior background in data analysis and reports background is a definite advantage
- Dependable with value for work ethics and customer service
- Excellent written & oral communication skills
- Ability to work autonomously and collaboratively
- Able to adapt to a rapidly changing environment
- Amenable to work in BGC in an Early Morning Shift
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City
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About Diversify Offshore Staffing Solutions
Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff.
Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy.
An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers.
At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do.
Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.