Mediation & Conciliation
ICDX
- Jakarta Pusat, Indonesia22, Jalan K H Fakhrudin, Kampung Bali Kel., Tanah Abang, Jakarta Pusat, DKI Jakarta, IndonesiaJakarta PusatDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired a year ago
2023-05-29T17:00:00+00:00Job closed.
Job Description
- Monitoring receipt of customer complaints
- Verify the customer complaint document
- As the first point contact with member and broker
- Clarify the broker based on verified customer complaints
- Asisst in mediation process
- create an inspection agenda
Minimum Qualifications
- Bachelor's Degree from Law
- Good Speaker and Good Investigator
- Persuasive & good negotiator
- Attention to detail
Perks and Benefits
Performance Bonus
Medical, Prescription, Dental, or Vision Plans
Preferred Courses
- legal
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Legal
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Midpoint Place, Jalan K H Fakhrudin, Jakarta Pusat 10250, Indonesia
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About ICDX
Indonesia Commodity & Derivatives Exchange (ICDX) provides facilities and infrastructure to its members to conduct prime commodity transactions and enforce laws and regulations to create a fair, transparent, cost effective, and well-organized market as a platform to form accountable and credible prices, and as a hedging tool. With abundant natural resources in Indonesia, ICDX is able to facilitate national interest as a global trading center for prime commodities such as Gold, Crude Oil, Foreign Exchange, Crude Palm Oil (CPO) and Tin.
ICDX collaborates with PT Indonesia Clearing House (ICH) and PT ICDX Logistik Berikat (ILB). ICH has a role as the guarantor institution for all transactions including managing risk management, margin, and transaction settlement. Meanwhile, ILB plays a role in physical transactions to eliminate country risk and also an integrated logistics management system as end-to-end services.