AI Prompt Engineer & Customer Success Specialist
MobileBoost
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- $1,000.00 - $2,000.00 / monthUSD100020001000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Design, test, and optimize AI prompts to enhance mobile testing automation.
- Work closely with clients to understand their needs and improve AI-driven testing solutions.
- Experiment with prompt variations to fine-tune AI performance.
- Analyze and iterate on prompt strategies based on AI responses and client feedback.
- Collaborate with developers to improve AI capabilities and automation workflows.
- Assist customers with troubleshooting and refining AI interactions.
- Document best practices for prompt engineering and contribute to team knowledge sharing.
- Apply problem-solving methodologies like the 5 Whys Method to uncover root causes of customer challenges, ensuring lasting solutions and enhanced user satisfaction.
Minimum Qualifications
- Experience using ChatGPT, Claude, Bard, or similar AI tools.
- Background in linguistics, cognitive science, AI, or automation is a plus.
- Strong analytical skills to evaluate and refine AI responses.
- Prior experience in customer success, technical support, or AI operations is a bonus.
- Familiarity with the 5 Whys Method or other structured problem-solving techniques to improve customer experience.
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Makati, Metro Manila, Philippines
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About MobileBoost
We are a global startup building AI-powered solutions for mobile app testing. Our platform helps teams achieve end-to-end test coverage up to 10x faster by using natural language and automation — no coding required. GPT Driver eliminates the need for manual test maintenance, accelerates release cycles, and improves app quality across Android, iOS, and mobile web.
Founded in Berlin, our team is distributed across Europe, North America, and Asia. We are trusted by leading mobile companies including Duolingo, Spotify, Etsy, and Wise.