Process Excellence Specialist
GTech Group
- Central Jakarta, IndonesiaLt.8, 8, RT15/RW01, Jalan Hayam Wuruk, Kebon Kelapa Kel., Gambir, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 5 hours ago and deadline of application is on 9 Oct
Recruiter was hiring 5 hours ago
2026-08-11T07:42:06.449143+00:002026-10-09T17:00:00+00:00Job Description
- Develop, review, and maintain SOPs, work instructions, process guidelines, and other process documentation
- Conduct business process mapping and analysis to identify gaps, inefficiencies, and opportunities for improvement
- Collaborate with relevant stakeholders to standardize and optimize business processes across functions
- Ensure business processes and SOPs are properly documented, aligned with company policies, and effectively implemented
- Monitor process implementation and identify areas for continuous improvement and process efficiency
- Coordinate with process owners to facilitate SOP review, updates, socialization, and implementation
- Support process improvement initiatives and prepare reports, analysis, and recommendations to enhance operational effectiveness
Minimum Qualifications
- Bachelor’s degree in Business Administration, Management, Industrial Engineering, or a related field
- Minimum 3–4 years of relevant experience in Process Excellence, Business Process Improvement, SOP Development, or related roles
- Proven experience in developing, reviewing, and maintaining SOPs and business process documentation
- Strong understanding of business process mapping, process improvement, and workflow optimization
- Strong analytical, problem-solving, and critical-thinking skills
- Good communication and stakeholder management skills, with the ability to collaborate across functions
- Proficient in Microsoft Office, particularly Excel and PowerPoint; experience with process mapping tools is a plus
- Detail-oriented, organized, proactive, and able to manage multiple projects or processes effectively
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Wisma Hayam Wuruk | Jl. Hayam Wuruk No.8 Lantai 8, Kebon Kelapa, Gambir, Jakarta Pusat
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About GTech Group
GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.
As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia