TK Services International Ltd.
TK Services International Ltd.

Senior Business Analyst  

TK Services International Ltd.

 
  • Pasig, Philippines
    Ugong, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME
2024-08-30T16:00:00+00:00
Job closed.

Job Description

We are looking for an experienced Senior Business Analyst with a strong background in gathering and documenting requirements from stakeholders to ensure the successful development and implementation of software solutions. In this role, you will collaborate closely with various stakeholders to elicit, analyze, and document their needs and expectations, providing clear and comprehensive requirements to our software development team.

Key Responsibilities:

1 Requirements Gathering:

Work closely with stakeholders from different departments to understand their business objectives and needs.

Elicit, analyze, and prioritize requirements through interviews, surveys, workshops, and other relevant techniques.

Translate high-level business needs into detailed and actionable requirements for software development.

2 Requirements Documentation:

Create and maintain clear, concise, and well-structured requirement documents, including user stories, use cases, process flows, and wireframes.

Ensure that requirements are complete, consistent, and aligned with project objectives and constraints.

Collaborate with stakeholders to gain their approval and sign-off on documented requirements.

3 Communication and Collaboration:

Serve as a liaison between business stakeholders and the software development team, facilitating effective communication and understanding between both groups.

Work closely with project managers, architects, and developers to ensure requirements are accurately translated into technical specifications. Conduct Feature Demos/Walkthroughs as needed.

4 Change Management:

Assess the impact of change requests and help manage changes to requirements throughout the project lifecycle.

Maintain version control and traceability of requirements to ensure transparency and accountability.

5 Quality Assurance:

Support the testing and quality assurance process by providing input on test cases, validating test results, and ensuring that the final product meets the specified requirements.

Continuous Improvement:

Stay current with industry best practices, tools, and methodologies related to requirements gathering and documentation.

Proactively identify opportunities to improve the requirements gathering process and overall project efficiency.

Minimum Qualifications

  • Bachelor's degree in Business Administration, Computer Science, or a related field (Master's degree preferred).
  • 5+ years of experience as a Business Analyst, with a focus on requirements gathering and documentation.
  • Strong analytical and problem-solving skills.
  • Proficiency in requirement management tools and methodologies (e.g., JIRA, Confluence, Agile, Scrum).
  • Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.
  • Detail-oriented with the ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
  • Prior online gaming experience is a must
  • Must report onsite from Mondays to Fridays

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
General Services
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Weremote, 1604 Pasig, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening

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About TK Services International Ltd.

TK Servicesa International Ltd. is a business process management and services provider, duly registered in the British Virgin Islands. Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

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