Cybersecurity Team Lead
Trends Group, Inc.
- Makati, Philippines23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 21 hours ago
2024-05-01T16:00:00+00:00Job closed.
Job Description
Duties and Responsibilities
Core Responsibilities
- Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.
Business Relationship Management
- Professionally represent Trends management; enriching client relationships and providing expertise, composure and competence.
Service Operations Management
- Review and approve advisories
- Report to the immediate head-on significant events that happened on the assigned shift and ensuring a smooth and orderly transition to the incoming team member.
- Effectively and efficiently conduct turn-over activities during shift turn-over.
Service Operations Management - Event & Monitoring Management
- Assist and guide SOC Analysts in the monitoring of security events for proper categorization and prioritization.
- Assist and guide SOC Analysts in the creation and updating of tickets.
- Provide assistance and appropriate actions in the remediation of critical information security incidents.
Service Operation Management - Incident Management
- Act as an Incident Handler for P1 and P2 incidents
- Escalate to Incident Manager for P1 and P2 incidents
- For non P1 and non P2 incidents
- Manage Incidents
- Manage escalation
- Communicate with Trends SOC Analysts/Incident Responders/Specialist and provide/communicate update to Client and Trends internal resources (SDM, SOC Manager, Service Operations Head, MICTS Head)
Organizational Development - Team Management
- Supervise the operations and ensure it is in accordance with the support and operation policies, protocols and procedures
- Train and coach new member going on board, specifically on policies and process
- Responsible for providing task assignments for resource within his team
- Conduct performance review of his team members
Change Management
- Supervise the implementation of changes.
Information Management
- Promote and contribute to Service Operations' information and knowledge repository.
Minimum Qualifications
Minimum Education
- Must be a graduate of Computer Studies/Computer Engineering/Information Technology/Electronics Engineering or equivalent
Minimum Experience/Training
Experience
- Have at least 4 years working experience in a SOC/NOC Operations environment
- Have at least 3 years working experience in Operations Support (Level 3) environment monitoring mission critical systems
- Have at least 2 years working experience as a Supervisor/Team-Lead in an Operations Support (Level 3) environment
Training & Certifications Requirement
- ITIL Foundation
- CompTIA Security+
- EC Council: Certified Ethical Hacker
Training & Certifications Development
- Technical Training
- CCNA - Cybersecurity Ops
- CCNA - Cybersecurity Fundamentals
- Cybersecurity Fundamentals (ISACA-CSX)
- CX Foundation
- EC Council: Certified Ethical Hacker
- Windows Admin
- Linux Admin
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 105 H.V. Dela Costa, Makati, Metro Manila, Philippines
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About Trends Group, Inc.
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses.
The time has come to explore the possibilities in ICT and beyond.
Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.